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Websites and platforms

Website Redesign: When You Need It and How to Do It

By Natali Shumilovskaya · · 8 min read

A website redesign is needed when the site gets in the way of the business: it works badly on phones, loads slowly, brings no enquiries, or no longer matches what the company has become. If the problem sits in one page, form or text, targeted fixes are enough. The main rule of a redesign is not to lose search positions: keep page addresses or set up permanent redirects.

Key takeaways

  • A redesign is needed when the problem is in the foundation of the site: structure, template, platform or positioning, not one page.
  • Mobile version, speed and conversion are the three main signs of an outdated site, and they are checked by numbers, not by feeling.
  • To keep traffic, page addresses are preserved or a permanent redirect is set from each old address to the matching new one.
  • Search Console and Yandex Webmaster are connected before launch, and the result is compared with the metrics from before the redesign.
  • The price of a redesign depends on the number of pages, platform, languages and integrations, so it is calculated after the site is analysed.

When does a website need a redesign, and when are fixes enough?

A redesign is justified when the problem is in the foundation of the site: structure, template, content management system or positioning. If one part is broken, it is cheaper and faster to fix it and leave the rest alone.

Compare your symptom with the table. It separates tasks that a targeted fix solves from tasks that need a rebuild.

SymptomLikely causeWhat to do
Low conversion on a single pageWeak offer, long form, no call to actionRework the page
The site is hard to use on a phoneThe template was not built for mobile screensRedesign, if the template is old
Pages load slowlyHeavy images, extra plugins or an outdated platformOptimisation; redesign if the platform is the cause
The company changed its services or brandThe site describes the previous businessRedesign and a new structure
The content management system cannot be updatedThe platform is unsupported, plugins are incompatibleRedesign with a move to a new platform
Only the look is outdatedThe template looks old, but the structure worksRefresh the design without changing addresses
Tip “It looks old” is not a reason for a redesign on its own. Look at the numbers first: how many visitors reach an enquiry, where they come from and where they leave.

There is also a middle option: refresh the design on the same platform and with the same page addresses. It is cheaper than a full rebuild and safer for search, because no redirects are needed. Consider it if the structure of the site works and the problems lie in the look and the mobile version.

What are the signs that a website is outdated?

An outdated site gives itself away through an awkward mobile version, low speed, falling conversion, an unsupported platform and content that no longer matches the real business. Check each sign against the list.

The mobile version matters more than it seems: Google uses the mobile version of a site’s content for indexing and ranking. Google warns that removing content from the mobile version can cost a site traffic.

How to measure speed and usability before you decide

Speed and usability are measured with three Core Web Vitals metrics. A page is considered good at the 75th percentile of page loads, and the thresholds are published by web.dev.

If key pages miss these values and the cause is the template or the platform, that is an argument for a redesign. If the cause is one heavy image, optimisation is enough.

How do you carry out a redesign step by step?

A redesign runs in six steps: audit of the current site, goals, structure, design and development, content migration with testing, and launch with redirects. Without an audit it is easy to lose the pages that brought traffic and leads.

  1. Audit. Export the list of pages that get traffic and enquiries and the list of pages that external links point to. These addresses must not be lost.
  2. Goals. Write down what the new site must do: collect enquiries, sell, represent the company. Define success in numbers: share of visitors who leave an enquiry, speed, mobile metrics.
  3. Structure and address map. Decide which pages stay, merge or go. For every old address, define the new one.
  4. Design and development. Prototype, design, front-end, connecting the content management system. Texts and meta data of key pages are carried over, not written from scratch.
  5. Testing on a staging site. Close it from indexing, then check redirects, forms, analytics counters and the mobile version.
  6. Launch. Turn on the redirects, submit the new sitemap to search engines, remove the indexing block and watch the metrics.
Mistake Leaving a noindex tag or a robots.txt block, set for the development period, on the new site. Google directly advises checking the robots.txt rules of the new site and removing noindex at launch.

How do you keep search traffic during a redesign?

Traffic is kept in two ways: leave page addresses as they were, or set up a permanent redirect from each old address to the new one. Meta data and content move together with the pages.

Addresses and redirects

If addresses do not change, no redirects are needed, and this is the safest option. If they change, Google recommends permanent server-side redirects, codes 301 and 308, and advises keeping them as long as possible, generally at least a year. In its help on changing site structure, Yandex also specifies a 301 server redirect from the old address to the new one.

For Google, a permanent redirect is a signal that the new address should be treated as the main one. So each old address leads to the matching page, not to the home page: a blanket redirect to the home page loses the meaning of the page.

Meta data and content

The title, description and main text of pages that bring traffic are carried over without losing their meaning. For a design change, Yandex advises making sure that the content is available to the robot in the HTML code without JavaScript, there are no stray noindex tags, and the title and description are filled in. For the mobile version, Google asks for the same primary content and matching title and description.

Search Console and Yandex Webmaster

Both services are connected before launch. In Google Search Console you set up access for the old and the new site, save a sitemap with the new addresses and, after launch, follow the indexing reports. In Yandex Webmaster you check that the server responds with code 200, add the new addresses to the Sitemap and send them for re-crawling.

Timing depends on the size of the site. Google notes that for a small or medium site most pages take a few weeks to move, and Yandex states that pages sent for re-crawling can reach search within two weeks. A small dip during these weeks is possible, and it is normal if the metrics recover afterwards.

What should you check after the new site goes live?

After launch you check three things: that old addresses lead to new ones, that search engines see and index the new pages, and that enquiries arrive. Do it in the first days, while a mistake can still be fixed without losses.

Over the following weeks, compare the number of enquiries, search traffic and speed with the figures from before the redesign, which you recorded at the goals stage. Without this baseline you cannot say whether the redesign helped.

What does the price of a redesign depend on?

The price of a redesign is set by the number of pages, the scope of new features, the platform, the number of languages and the readiness of texts and photos. The word “redesign” does not set the cost: it depends on how much work stands behind it.

Reference points by format are on the service page. Syntra Systems prices for building new sites:

FormatPrice on the service pageWhat raises the cost
Landing pagefrom $1,200Custom blocks, animation, original texts and photos
Business websitefrom $1,900Number of sections and languages, CRM integration
Online storefrom $10,000Catalogue, payment, data exchange with the accounting system

We estimate a redesign of an existing site separately, after an analysis: we need to see what can be kept and what has to be rewritten. For more on how prices and the contents of a corporate site work, see the article on corporate websites.

How we carry out a redesign

We start with an audit: we look at which pages bring traffic and enquiries, how the site behaves on a phone and what stops a visitor from reaching the form. After the audit you get a decision: whether fixes are enough or a rebuild is needed, and what must not be touched in any case.

Next we build the address map, carry over the content of key pages, set up redirects and connect analytics. How design connects with the logic of the user journey we cover in the article on UX/UI, and how search optimisation is built in, in the piece on SEO. The service page is in the section on website development.

Before launch we test the site on a staging environment: redirects, forms, the mobile version and analytics. After launch we watch indexing in Search Console and Yandex Webmaster and compare metrics with those recorded at the start. This shows whether the redesign helped, not only whether the look changed.

Let’s discuss your project

Tell us what you need, and we will estimate the timeline and cost and suggest a solution.

Discuss a redesign

Frequently asked questions

How do you know a redesign will deliver results and not just change the picture?

Record the numbers in advance: the number of enquiries, the share of visitors who reach the form, the speed of key pages. If they do not change after launch, the design changed but the task is still unsolved.

How long should redirects stay in place after launch?

Google advises keeping redirects as long as possible, generally at least a year, so that it has time to transfer all signals to the new addresses and update the links.

Should the test version of the new site be closed from indexing?

Yes, while the site is in development, but the block must be lifted at launch. Google advises checking the robots.txt rules of the new site and removing noindex, otherwise the pages will not reach search.

Where should the redirect go from pages that will not exist on the new site?

To the closest page by meaning, not to the home page: a blanket redirect to the home page loses the meaning of the original page, and it is harder for a search engine to understand what replaced the address.

Can you update the design without touching the structure and addresses?

You can. Then no redirects are needed, and Yandex asks only to check that the content is visible to the robot in the HTML code, there are no stray noindex tags, and the title and description are filled in.

Do you have to change the platform during a redesign?

Only if the current one cannot be updated or limits the features. If the content management system is supported and works, the design can be changed on it, keeping the interface editors are used to.

Cover photo: 3D Render, Pexels

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